People who entered South Australia between 8 January and 13 January 2021 who are currently quarantining can apply to SA Health for a review of their quarantine requirement. They must be able to provide evidence (eg receipts or accommodation records) that they have not been in a Prohibited Location in the preceding 14 days. Applications with supporting evidence should be made using the SA Health Essential Traveller exemption application.

People who entered South Australia before 8 January 2021 must remain in quarantine for the remainder of their 14 days.

All travellers wishing to enter South Australia must complete a Cross Border Travel Registration with SA Police.

Some essential travellers seeking to enter SA from Prohibited Locations will require written approval from SA Health before submitting a Cross Border Travel Registration to SA Police.

People entering SA from a Prescribed Area will be directed to self-quarantine at a suitable location for 14 days. In exceptional circumstances, people may be granted exemptions from quarantine, including under compassionate and medical grounds.

Who is this for?

People will require written approval from SA Health if they are travelling to South Australia from a Prohibited Location and you are seeking essential traveller status or exemption for:

  • urgent medical, dental or health treatment
  • compassionate grounds
  • providing health services
  • terminal/critical/end-of-life visits

Depending on your circumstances and risk level, this will be in either at a nominated address or a designated medi-hotel at your own expense.

All applications for essential traveller status from SA Health must be submitted using the online SA Health Essential Traveller Application form.

A person can enter SA from a Prohibited Location if they are escaping domestic violence or providing support to a family member who is experiencing domestic violence or where the entry is reasonably necessary for the purpose of dealing with circumstances arising out of domestic violence. The person must reside and remain, quarantined and segregated from other persons, at a place determined by an authorised officer for a 14 day period commencing on the date of their arrival in South Australia.

Before you begin

  1. You will need to provide written evidence to support your application. This can be a letter, email or scanned document from your treating doctor, workplace, funeral home, aged care facility or treating doctor of your immediate family member.
  2. It may take up to three to five days to receive a response.
  3. SA Health will prioritise urgent requests wherever possible and this can be indicated in your application.
  4. You will be notified of the outcome by email.
  5. If approved, you will then need to submit your Cross Border Travel Registration using your SA Health Essential Traveller approval.

SA Police advise you should try and complete the entire cross border travel process at least 14 days before you leave, regardless of where your travel begins.

How to apply

Follow the link below to apply

SA Health essential traveller application

Review of SA Health decision

The Health Exemptions Panel considers applications on a case-by-case basis, and an internal review may be considered independent of the Exemptions Panel.

If you wish to dispute a decision by the SA Health Exemptions team and panel, please reply to Health Exemptions to lodge your request for a review. You can provide additional information to support your request for a review of the decision, including:

  • supporting documentation that was not provided during the initial application,
  • circumstances that have changed since you initial application,
  • other information omitted from your initial application.

This will be review by two senior health officials, independent of the Health Exemptions Panel and you will be notified in writing of the outcome of the review.

If you wish to further dispute the outcome, you can contact the SA Ombudsman.

Page last updated: 14 January 2021