Restrictions on visits

Restrictions are in place regarding visits to residential aged care facilities.

Do not visit aged care facilities if you:

  • have been directed by SA Police to self-quarantine
  • have a fever or symptoms of a respiratory infection such as a cough, sore throat or shortness of breath
  • have been in contact with:
    • a confirmed case of COVID-19 in the last 14 days
    • anyone with a high temperature, fever, chills, symptoms of acute respiratory infection, or loss of taste and smell, in the last 72 hours

You cannot enter an aged care facility:

  • if you have not been vaccinated against 2020 seasonal influenza
  • if you have undertaken a COVID-19 test and are awaiting the test result.

Visits to aged care facilities by prospective residents are permitted. Contact individual facilities to make arrangements.

If you cannot visit your family and friends in a residential aged care facility, it’s important to keep in touch. Make phone or video calls, send postcards, photos or artwork or film short videos to share.

No school groups of any size are allowed to visit residential aged care facilities.

Restrictions on facilities

Aged care facilities must take extra precautions when it comes to visits. These include:

  • making sure visits are kept short
  • allowing no more than two visitors, including doctors, at a time
  • observing physical distancing requirements
  • making sure visits occur in a resident’s room, outdoors, or in a specific area they designate - there should be no visiting in communal areas
  • ensuring there are no large group visits or gatherings, including social activities or entertainment

From 27 August, personal care workers in residential aged care facilities will not be able to work across multiple sites. Workers will not be able to work at a facility within 14 days of working at a different facility. At present, these restrictions do not apply to other employees or contractors.

Operators of Residential Aged Care Facilities will be required to submit a COVID-19 Infection Control Plan relating to all communal areas by 27 August, 2020. This will then need to be approved by the Department for Health and Wellbeing (SA).

Additionally, all nursing, medical, allied health and personal care workers will be required to wear personal protective equipment when working within 1.5 metres of residents.

Residents of facilities will need to be isolated following a COVID-19 test until the result of their test is known.

All people providing nursing care or personal care to residents must complete COVID-19 Infection Control Training determined by the Department for Health and Wellbeing (SA). Records of this training must be provided to an authorised officer on request.

More information

More details available on the residential aged care direction.

Aged care facility visitation - COVID-19 - SA Health

Page last updated: 14 August 2020